Reef View Hotel - Hamilton Island

Reef View Hotel - Hamilton Island

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Reef View Hotel Reviews

Guest reviews are submitted by our customers after their stay at Reef View Hotel

Guest reviews

• Reef View Hotel - Hamilton Island
  Couple

  7.410

  The shuttle service was convenient, food in the hotel was at a reasonable price, just a nice relaxing island to be in

  no free internet

• Reef View Hotel - Hamilton Island
  Couple

  8.210

  The room was very spacious and the buffett breakfast was excellent. The view was very nice

  There were a lot of birds that make breakfast a little unpleasant, but the Hotel brought in a wedge tailed eagle called Soren to control them.

• Reef View Hotel - Hamilton Island
  Older travelers

  7.810

  We felt the general aura of the Hotel was lovely with a peaceful feel yet classy as well. Although we felt it was very expensive for a room only.Would love to return sometime.

  Not enough Buggy parking.

• Reef View Hotel - Hamilton Island
  Older travelers

  6.610

  Comfortable rooms serviced daily. Easy walking access to Marina and shopping. Courtesy buses to Marina also run frequently from the Hotel. Good breakfast buffet. Good views from room.

  Check In procedures - instead of lining up maybe have someone direct to next available clerk - we were waiting behind one couple who then called the entire family over to check in as well ahead of us. We waited for at least half an hour and could not move to another clerk as there were queues for each of them. The other thing we did not like was there was no al a carte menu for dinner - they had a roast buffet which was going for 2 weeks. Although the buffet was very nice and we went there 2 nights, the only other choice we had was to go down to the Restaurants on the Marina, the Outrigger restaurants being closed at night.

• Reef View Hotel - Hamilton Island
  Family with children

  10.010

  Very well kept rooms with the most amazing view!

  Reception check in did not have a set queue system. We all lined up in one line then people started jumping queues- it was very frustrating

• Reef View Hotel - Hamilton Island
  Couple

  5.010

  The staff was adequate, all young people with low professional skills, false customer care, not a good value at all (quality/costs). All hotels, restaurants and commerce on the island are of the same owner: this determines a real theft, no concurrence = everything is super expensive!!!

• Reef View Hotel - Hamilton Island
  Couple

  10.010

  The upgrade to ensuite room was fantastic & made our trip.

• Reef View Hotel - Hamilton Island
  Family with children

  7.410

  the location of the hotel is perfect with a perfect view

  the in house room cleaning left a lot to be desired. We stayed 6 days and on 3 occassions the cups where not cleaned or even touched! instead they were left as they where. I had a spill of a smoothie on the balconey by the birds not me but I had to call room service to get the spill cleaned as it had been there 3 days.. not good enough for hotel of this standard, the mini bar was not re-stocked each day either after we used it.

• Reef View Hotel - Hamilton Island
  Family with children

  8.210

  The view from the balcony was amazing (we stayed in a coral sea view room)

  Very limited choice of food options in restaurant and particularly room service menu

• Reef View Hotel - Hamilton Island
  Couple

  8.810

  Hotel concierge very help full and got us a lift to where ever it was we needed to go very quickly.

  room sevice door hangers say to fill out your food order and place it on the outside of door by 8.30 pm and the brochure with the fire hasards and stuff in it said to put it out by 5.00 pm or 5.30pm we did not read this fine print until our breakfast didnt turn up the next morning because we read the door hanger and put it out at 6.00 pm then went out to dinner.

• Reef View Hotel - Hamilton Island
  Single

  3.210

  Door jam rusting and discusting, front door would not close properly, bathroom floor was not clean, mould and silicone gaps in the shower.Generally unimpressive.

• Reef View Hotel - Hamilton Island
  Family with children

  5.010

  Hotel transfers to airport were good and on time. The view from our room on the 5th floor was lovely.

  I thought the hotel was over priced for what is supposed to be a 4 star hotel on a luxury island. The food was expensive (for an uninspiring menu) and the service in the restaurant poor. The hotel seemed to cater for the masses rather than quality. Breakfast was an ordeal with tea coming out of a machine that tasted awful. The hotel reception also needs refurbishment.

• Reef View Hotel - Hamilton Island
  Group of friends

  6.210

  Hotel in need of bit of a Reno. Somewhat worn out in places.

• Reef View Hotel - Hamilton Island
  Older travelers

  9.610

  A good sized comfortable room with a great ensuite. A great buffet breakfast.

• Reef View Hotel - Hamilton Island
  Older travelers

  5.010

  really liked the location and sea views along with the weather made it a very relaxing few days

  We thought for the cost of staying the hotel might have been more luxurious, the whole hotel needed a refurbish! We met up with another couple with a 10 year old and were disappointed to be told to leave the bar at 9pm,also the barman would not do a non-alcoholic cocktail as he said 'it's a bar'! Not all adults drink alcohol.